PuntoUP Professional Recruitment is recruiting for a global multi-brand captive finance provider, part of a strong multinational group in the commercial vehicles industry, for a key role within the Black Sea region.

Position: Credit & Collection Officer
Location: Ciorogârla, Ilfov County
Working model: Hybrid (up to 10 days/month remote)

Main Purpose of the Job

The Credit & Collection Officer is responsible for managing credit risk exposure, ensuring timely debt collection, maintaining customer relationships, and supporting compliance processes, while 

Job Profile

• Deliver high efficiency and performance while ensuring high quality standards and company protocols when contacting customers past due (phone, email, chat).
• Negotiate and motivate customers to repay outstanding debts.
• Identify reasons for payment delays and propose settlement solutions.
• Monitor payment agreements continuously.

• Perform credit assessment and analysis.
• Propose and approve credit limits within the assigned authority.
• Manage credit limit proposals and obtain proper approvals.
• Initiate legal action when customers fail to fulfill payment obligations.
• Respond to customer queries.
• Liaise with lawyers and insurance agencies to facilitate debt recovery.
• Support Anti-Money Laundering processes and compliance activities.
• Demonstrate understanding of collections processes, legislation & regulations, market trends and industry best practices.
  

Candidate Profile

• Bachelor’s degree in Accounting, Business Management, or a related field.
• Previous experience as a Collections Officer or in a similar role.
• Strong negotiation skills.
• Excellent written and verbal communication abilities.
• Familiarity with debt collection laws and regulations.
• Knowledge of payment plans and accounting procedures.
• Proficiency in office and accounting software.
• Patience and resilience.
• Good English language skills.
  

Offer

• Monthly net salary: 8,000 RON
• Hybrid work (up to 10 days/month from home)
• Monthly transport allowance
• Meal vouchers
• Private health insurance (extendable to family members)
• Additional vacation days based on seniority
• Attractive benefits package
• Dedicated onboarding plan
• Access to training, development initiatives, coaching & mentoring
• Participation in complex and challenging projects
• Involvement in CSR initiatives (sustainability, education, health)

All candidates who meet the above qualifications are warmly encouraged to submit their applications online. We will reach out exclusively to those who are best suited for the role within a maximum of two weeks.

For other job opportunities, visit our website at www.puntoup.com and upload your CV to our database to remain eligible for both current and future positions. All applications are handled with the utmost confidentiality.

By submitting your personal data via email to any address ending in “www.puntoup.com” or “www.puntoup.ro,” through social media platforms (such as Facebook, LinkedIn), or by applying via an online job portal, you provide explicit consent for PuntoUP and its affiliated companies to process your data. For more information, please refer to our data processing policy. Should you have any concerns regarding your personal data, kindly contact dataprotection@puntoup.com.