Senior Sales Operations Specialist (CRM & Pricing) – Wholesale

PuntoUP Professional Recruitment is recruiting for a Swedish manufacturer of commercial vehicles, part of a strong multinational group, for a high-impact role supporting the Sales organization through CRM-driven insights and pricing/profitability governance.

Location: Home Office / Office-based in Romania (Bucharest / Ilfov). Travel to Bulgaria approx. once/month (0–2 trips/month, depending on needs).

Main Purpose of the Job:

Support the Sales organization (Wholesale) by strengthening CRM discipline, pipeline management and customer coverage, while guiding pricing/discount decisions to ensure profitable, aligned commercial outcomes across the Black Sea Unit.

Job Profile:

  • Act as a key interface between the local business unit and the regional structure, ensuring alignment on priorities, data, and commercial decision-making.
  • Drive CRM discipline across the sales team: activity quality, opportunity management, next steps, and analysis of lost opportunities.
  • Run weekly 1:1 pipeline reviews with each salesperson, using CRM data to challenge assumptions, unblock deals and improve forecasting.
  • Support customer/account allocation clarity (e.g., HQ vs. operations) and increase coverage of “unvisited” customers through structured planning.
  • Provide regional overview on volumes, margins and discount boundaries; advise sales on “how far we can go” without compromising profitability.
  • Guide and support discount escalation/approval flows (salesperson → dealer director → area sales managers / sales director) with clear business rationale.
  • Contribute to pricing strategy execution in line with regional processes and models.
  • Work closely with Sales, Dealer Director (Retail), local management and regional stakeholders to align expectations and avoid unrealistic commitments.
  • Join key customer meetings when needed (strategic/large accounts) — this is not a field-intensive sales role.

Candidate Profile:

  • Senior commercial background (not junior), with the maturity and confidence to influence a sales team without direct reporting lines.
  • Strong hands-on CRM capability (beyond “used it”): reporting, analysis, comparing data, working with large volumes of information.
  • Excellent negotiation skills (internal and external) and strong business judgment focused on profitability.
  • Proven ability to influence without authority, stay firm under pressure, and communicate clearly with different stakeholders.
  • High integrity and comfort working with sensitive commercial data (pricing/strategy); willingness to clarify potential conflicts of interest.
  • Advanced English (regional collaboration and assessment process).

Nice to have:

  • Experience in technical / automotive / commercial vehicle environments (with flexibility—no rigid “this is how we did it” mindset).

Offer:

  • Salary + Annual performance bonus: up to 25%
  • Company car 
  • Meal tickets, life & accident insurance
  • 29 vacation days/year
  • Strong private medical coverage
  • Well-being support platform 

Contract type: Fixed-term (2 years, maternity cover), with clear intention for long-term continuity based on performance and business needs

All candidates who meet the above qualifications are warmly encouraged to submit their applications online. We will reach out exclusively to those who are best suited for the role within a maximum of two weeks.

For other job opportunities, visit our website at www.puntoup.com and upload your CV to our database to remain eligible for both current and future positions. All applications are handled with the utmost confidentiality.

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