PuntoUP Recruitment Agency, specialised in finance IT recruitment in Romania, is looking for an Application Support Team Lead – Finance for a Swiss, privately owned international agri-business active in fertilisers and grains.The role leads support for the company’s Finance IT applications, with direct ownership of Treasury and Tax systems, and is a first formal step into people leadership while staying close to hands-on support. If you know treasury processes and finance application support well, we’d like to hear from you.
Location: Constanta, Romania (Bucharest may also be considered)
Main Purpose of the Job: Coordinate day-to-day support of the Finance IT landscape – SAP for accounting, a treasury management system and a tax-determination solution, plus the interfaces connecting them – leading the internal support team and external vendors so that incidents, requests and recurring issues are resolved.
Job Profile:
- Lead, coach and develop the Finance applications support team, including objective setting, one-to-ones and performance reviews.
- Own the support backlog and prioritise incidents, requests, problems and escalations by business impact and agreed service levels.
- Coordinate external support vendors and managed service providers, monitor progress and challenge delays or quality issues.
- Act as the main coordination point for critical incidents, keeping stakeholders informed through to resolution.
- Serve as key IT contact for treasury processes and the treasury management system, and for tax processes and tax determination.
- Oversee support for SAP accounting and core finance processes, ensuring issues are routed and followed up.
- Work with Treasury, Tax and Finance stakeholders to assess business impact and translate needs into support or change actions.
- Investigate cross-system issues involving transactions, interfaces, controls, reporting and data consistency.
- Maintain an end-to-end view of systems, interfaces (file- and API-based) and data flows across the finance landscape.
- Lead root-cause analysis for recurring issues and keep documentation, process maps and knowledge articles up to date.
- Coordinate changes, testing, regression, release readiness and post-release validation within ITSM governance.
- Identify ways to simplify support, reduce manual effort and improve stability, data quality and user experience.
Candidate Profile:
- Proven experience supporting finance applications in a complex, integrated business environment.
- Strong practical knowledge of treasury operations and processes.
- Ability to support tax applications and coordinate tax-determination issues.
- Experience coordinating support activities, managing escalations and working with internal teams and external vendors.
- Some experience in team coordination, mentoring or workstream leadership, and readiness to take on formal people management.
- Hands-on experience with troubleshooting, root-cause analysis, functional testing, release support and documentation.
- Working knowledge of Incident, Change and Service Request Management; ITIL Foundation is a plus.
- Exposure to a treasury management system, SAP finance (incl. S/4HANA) or a tax-determination solution is an advantage.
- Experience with integrations, APIs, middleware or file-based interfaces, and with international outsourced teams, is a plus.
- Structured, analytical approach and clear communication with both business and technical stakeholders.
- Fluent written and spoken English.
Benefits:
- Permanent, full-time employment contract.
- Meal vouchers.
- Holiday, Christmas and Easter bonuses, plus seasonal gifts for employees and their children.
- First formal people leadership role, with continued hands-on exposure to enterprise finance systems.
- International work environment within a global IT applications team.
Finance IT recruitment in Romania: hiring for a similar role?
This search shows why finance systems recruitment needs a specialist approach. The right person understands treasury, tax and accounting processes, can follow an issue across SAP, a treasury management system and the interfaces between them, and can lead a support team and external vendors at the same time. In SAP finance recruitment, people who also know treasury are rarely on the market.
We run finance IT recruitment in Romania, as a dedicated search. One consultant owns the role from briefing to offer: we calibrate the profile with you and the business owners in Finance, map the market across shared service centres, multinationals and IT providers, approach passive candidates directly and bring you a shortlist you can decide on.
Our application support recruitment covers agri-business, trading and manufacturing groups in Romania: finance IT team leads, SAP finance and S/4HANA specialists, treasury and tax systems analysts, ERP and integration specialists and IT service delivery managers.
If you are hiring for a similar role, talk to our team about IT recruitment in Constanta or Bucharest or see how we work